FAQS

CARE

Madly Wish linens are machine washable on your preferred cycle.  We recommend a medium heat setting for the dryer.

COLOR MATCHING

Madly Wish linens are plant-dyed.  Slight variations of the same color may result if purchases are made at different times.  Patterned linens are yarn dyed using linen threads that are dyed separately before being woven.  This allows for a large variety of patterns and designs that stand out from the base fabric color.

We make every attempt to match patterns that are purchased at separate times to allow consistency for your personal MW collection.  We'd love to hear from you if you have a special request or would like to confirm a color/pattern before reordering.

SHIPPING

All orders are processed and shipped within 2 weeks of the order date.  All orders are shipped via USPS.  Tracking information will be sent to the email address provided at checkout.

International customers are responsible for all custom duties, taxes and fees.

RETURNS
You may return any items within 7 days of purchase, as long as it is unwashed, and in the original packaging. Shipping costs on returns are the buyer’s responsibility, unless the return is a result of an error (you received an incorrect or defective item, etc.) Please email us at hello@madlywish.com for further instructions before making any returns.

REFUNDS (if applicable)
Once your return is received and inspected, we will send you an email to notify you within 5-7 business days that we have received your returned item, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

PROMO CODES
If you have received a promo code, the code is valid for 30 days from date of issue.  Promotional codes are not transferrable or redeemable for prior purchases. Codes cannot be redeemed after the 30 days have expired.

AFTERPAY